Intermediate20 min

Connect Lyyli.ai to your existing tools

Learn how to integrate your AI assistants with your website, CRM system, and other business tools.

What you'll learn

  • Website integration
  • CRM and help desk integrations
  • API usage and customizations
  • Data synchronization

Website integration

Add your AI assistant to your website with just a few clicks:

1

Adding chat widget

Copy the JavaScript code to your website's head section

2

Customizing appearance

Modify colors, position, and style to match your brand

3

Trigger settings

Set when the chat widget opens (e.g., 30s delay)

Screenshot: Website integration settings

Popular integrations

Lyyli.ai integrates easily with the most common business tools:

WordPress

Plugin installation and automatic configuration

Shopify

E-commerce customer support and sales assistant

Salesforce

CRM data synchronization and automatic updates

Zendesk

Integrated tickets and customer support

Slack

Team communication and notifications

Microsoft Teams

Enterprise communication and collaboration

Screenshot: Integration hub and connection management

API and customizations

Use the Lyyli.ai API to create your own integrations and customizations:

Getting API key

API key can be found in your Lyyli.ai dashboard:

  • Go to Settings > API
  • Create a new API key
  • Set permissions and limitations
  • Copy the key to a secure location

Basic API call

curl -X POST https://api.lyyli.ai/v1/chat \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "assistant_id": "your_assistant_id",
    "message": "Hello, how can you help me?",
    "user_id": "user_123"
  }'

Screenshot: API documentation and testing interface

Data synchronization

Ensure your data stays up-to-date across all integrations:

A

Automatic synchronization

Data updates in real-time or at regular intervals

B

Manual synchronization

Manual data updates when needed

C

Synchronization log

Tracking synchronization events and errors

Screenshot: Synchronization settings and log

Security and privacy

All integrations follow strict security and privacy standards:

Encryption

All data encrypted with TLS 1.3 protocol

GDPR compliance

Full compliance with EU data protection regulation

Access control

Granular permissions and role-based access

Audit log

Complete logging and tracking of all activities

Common issues and solutions

Issue: Integration not working

Solution: Check API key, website URL, and SSL certificate

Issue: Data synchronization fails

Solution: Check internet connection, API limits, and authentication

Issue: Chat widget not visible

Solution: Check JavaScript code, CSS conflicts, and DOM readiness

Need help?

If you encounter issues with integrations:

Last updated: January 15, 2024Version: 2.1.0
Integrations - Connect Lyyli.ai to Your Existing Tools | Lyyli.ai